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Frequently Asked Questions

FAQ

1. What is SBN NBFC? +
👉 SBN NBFC is a Non-Banking Financial Company (NBFC) registered under the Companies Act, 2013 and regulated by the Reserve Bank of India (RBI). It provides financial services such as loans, credit facilities,but does not hold a full banking license.
2. How does SBN NBFC work? +
👉 SBN NBFC lend to individuals, small businesses, and enterprises in need of credit. It focuses on:
• Offering quick and hassle-free loans
• Serving customers who may not have access to traditional bank loans
• Using technology to ensure fast processing and transparent services
3. Is SBN NBFC regulated by RBI? +
👉 Yes. Like all NBFCs, SBN NBFC is regulated by the Reserve Bank of India (RBI) and must comply with RBI’s guidelines for capital adequacy, lending practices, and customer protection.
4. Is my personal data secure with SBN NBFC? +
👉 Yes. SBN NBFC follows strict RBI data protection guidelines and uses secure technology to ensure that customer information is safe, confidential, and used only for loan processing purposes.
1. Who can apply for a loan with SBN NBFC? +
👉 Individuals, salaried employees, self-employed professionals, entrepreneurs, and businesses (SMEs, startups, traders, manufacturers) can apply, provided they meet the basic eligibility criteria.
2. What is the minimum and maximum age limit? +
👉 • Personal Loab: 21 to 58 years
• Business/SME Loan: 21 to 65 years (Exact limits may vary depending on loan type and tenure.)
3. What documents are required for eligibility verification? +
👉 • Individuals: Aadhaar/PAN, address proof, salary slips, or bank statements
• Businesses: GST certificate, incorporation papers, financial statements, bank statements, and KYC of directors/partners.
4. Can I apply if I am self-employed? +
👉 Yes. Self-employed professionals (doctors, lawyers, consultants, freelancers, traders) are eligible, subject to proof of income and KYC documentation.
1. What types of loans does SBN NBFC offer? +
👉 SBN NBFC provides a wide range of loan products, including:
• Personal Loans – for education, medical needs, weddings, travel, and personal expenses.
• Business Loans – for working capital, expansion, and operational requirements.
• SME & Startup Loans – for small and medium enterprises needing growth finance.
• Unsecured Loans – based on customer requirements and eligibility.
2. What is the minimum and maximum loan amount available? +
👉 The loan amount varies depending on the loan type and borrower profile. Generally:
• Personal loans: ₹1,000 to ₹10 lakh
• Business/SME loans: ₹10000 lakh to ₹50 lakh
3. How is the interest rate decided? +
👉 Interest rates are determined based on:
• Type of loan
• Loan amount and tenure
• Applicant’s income and repayment ability
• CIBIL score/credit history
• RBI guidelines
4. How is the interest rate decided? +
👉 Interest rates are determined based on:
• Type of loan
• Loan amount and tenure
• Applicant’s income and repayment ability
• CIBIL score/credit history
• RBI guidelines
1. Where is SBN NBFC located? +
👉 SBN NBFC operates from its registered office in India, with services accessible online and through partner branches.
2. What are your working hours? +
👉 Our support team is available Monday to Saturday, 10:00 AM – 6:00 PM (except public holidays).
3. Do you provide loans across India? +
👉 Yes. SBN NBFC provides services pan-India, with both online and offline support channels.
4. How can I contact customer care? +
👉 You can reach us at +91 80061 26752 or through the contact form on our website.